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It is true, and I don’t see anyone on that thread saying it’s not. I see a guy confused about whether it’s the consumer or developer that eats the fee - it’s th
by ladon86 6y ago
It is true, and I don’t see anyone on that thread saying it’s not. I see a guy confused about whether it’s the consumer or developer that eats the fee - it’s the developer.
This is exactly how it works:
* Customer pays $10
* Apple owes developer $7 (to be paid in 4-6 weeks)
* Customer asks for refund, Apple sends them $10 back
* Developer owes Apple $3
- valuearb 6y agoIt’s not true, I’ve been selling apps on the App Store fir ten years, never happened to me.
- ladon86 6y agoI believe the real answer is that they do keep it (at least sometimes) for chargebacks but not for regular refunds. I've seen the discrepancy in our own accounting, and as mentioned elsewhere, it's in the App Store terms. But Apple's dashboard doesn't show a clear difference between chargeback and refund, and maybe that's where the story originated. HN won't let me amend my comment above, but I stand by the claim that this happens on chargebacks. Otherwise the App Store Connect numbers don't add up. I think the truth has some nuance, but that doesn't work on the internet, it's got to be either an outrageous story or "total fake news".