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PayPal also keeps the fees when a refund is issued https://www.theverge.com/2019/9/20/20876570/paypal-refund-fee-policy-change-sellers-controversy https://www.t

• gamblor956 6y ago
  Important difference: with Paypal, the seller decides to issue the refund, not Paypal unilaterally (except in cases of alleged fraud), and the seller can determine how much of a refund to provide.
• edoceo 6y ago
  Hmm, when I use PP to refund to my clients, PP returns the fees - it's a line item in the ledger.
  • poxrud 6y ago
    That cannot be true or maybe you have a grandfathered account, as paypal absolutely does not refund the percentage fee. Same with Stripe.
    • edoceo 6y ago
      My account is a five year old business account. My most recent refund I issued was Aug 2019. A line item on the PayPal statement was called "Fee Reversal" for $12.46 USD However, a read of their current policy shows it's no longer the case - so I'll likely get dinged on my next refund.