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Purchase: Customer pays $10. Apple keeps $3. Developer gets $7 Refund should be: Developer has $7 deducted from current owed "royalties" Apple refunds $10 to t
by cmurf 6y ago
Purchase:
Customer pays $10.
Apple keeps $3.
Developer gets $7
Refund should be:
Developer has $7 deducted from current owed "royalties"
Apple refunds $10 to the customer.
Is Apple actually taking $10 from the developer and giving it to the customer? That would be theft. The developer is not obligated to cover refunds beyond the profit/royalty they originally made on it.
- philipodonnell 6y ago> Is Apple actually taking $10 from the developer and giving it to the customer? That is exactly what is happening.
- RonanTheGrey 6y agoThat's exactly what's happening. The developer actually loses 30% of the purchase price due to the refund (they are now 30% in the hole instead of break even). Frankly from my point of view this is criminal. We kept payments for our product outside the app for years, and now Apple closes that ability too, by forcing any app that accepts payments of any kind to also accept Apple Pay. We've had to basically hide the ability to find it in the app so that people will go to the website first. Apple seriously needs to be regulated.