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Are they obligated to do business with you? Typically the answer is no, but some countries (like Germany) stores can't ban people if they're the only store in a
by R0b0t1 6y ago
Are they obligated to do business with you? Typically the answer is no, but some countries (like Germany) stores can't ban people if they're the only store in a town. I'm not sure if this would work for Apple, but it might if you already own an iDevice.
- wlesieutre 6y agoI couldn't say. But here's the bit of their terms of service (for USA) that mentions refunds: > All Transactions are final. Content prices may change at any time. If technical problems prevent or unreasonably delay delivery of Content, your exclusive and sole remedy is either replacement of the Content or refund of the price paid, as determined by Apple. From time to time, Apple may refuse a refund request if we find evidence of fraud, refund abuse, or other manipulative behavior that entitles Apple to a corresponding counterclaim. Which makes it sound like they aren't granting refunds at all for anything except failure to deliver the product. And yet when I look at their actual refund request form it has options for "I did not mean to buy this, child bought without permission, I did not mean to subscribe, I did not mean to renew subscription, my purchase did not work as expected, in-app not received." So clearly not all purchases are final. I don't think it's a good look for Apple to be issuing refunds at their sole discretion and then turning around and making someone else pay for it. You're just supposed to trust them that the magic fraud prevention box is doing its best?
- zmk_ 6y agoAs far as I know, in EU, you have a right to return anything that you bought online, no questions asked.