Exactly this. Apple has all the reasons to entice the customer into buying the product and encouraging them to do so by offering a full refund, and they take n

Exactly this. Apple has all the reasons to entice the customer into buying the product and encouraging them to do so by offering a full refund, and they take none of the risks because the make the same money either way. I am surprised of how many people don't see the conflict of interest here.