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I actually wish Amazon had more power. They have done an amazing job of putting the customer first when everyone else was trying to figure out new ways to screw

I actually wish Amazon had more power. They have done an amazing job of putting the customer first when everyone else was trying to figure out new ways to screw people over and tell them it was their fault. They opened a marketplace for small businesses that normally would not be able to obtain shelf space at a major store. They created an awesome computing platform and made it available to everyone who can’t afford to build their own. I think they have earned their position. My only wish is that they would pick up their boxes and reuse/recycle them when they drop off the new ones.

pen2l 6y ago
> My only wish is that they would pick up their boxes and reuse/recycle them when they drop off the new ones. At least they are recyclable and I hope everyone is recycling them!
lotsofpulp 6y ago
> They have done an amazing job of putting the customer first when everyone else was trying to figure out new ways to screw people over and tell them it was their fault. They used to do an amazing job at putting customers first. Then once they got traction, they pivoted to putting themselves first by commingling inventory with random resellers who can insert counterfeit or bad product into their inventory. They even went so far as to remove the option to filter for products only shipped and sold by Amazon.com. They did this because retail margins suck and they would rather collect 15% for being a platform rather than a few percent accept and they get to shed all the inventory risk as a retailer. So now they’re just a more expensive Aliexpress, as far as I can tell.
- zxcvbn4038 6y ago
  I'd argue that neither problem is unique to Amazon. E-Bay was notorious for being the dumping ground for burned out/damaged computer parts, though they did start weeding out people that do that because sold as-is or not, it caused a lot of problems and damaged E-bay's brand. Best Buy has been the target of return scams forever because they are easy marks. If you live in Texas then your probably familiar with Fry's Electronics - when I used to buy parts from them we started marking all of the stuff we returned so that we wouldn't buy it again. I've had > 99% good experience buying from Aliexpress but you have read carefully and make sure you know what your ordering. Only bad experience I had was ordering a dozen i2c multiplexers and receiving a child's leather minidress instead, seller would only speak to me in nonsense sentence fragments regardless if I contacted them in English or Mandarin, and it took three weeks to get a refund. But on the bright side the exact same nail files that CVS sells for $10 each I can get 5 for $1 if I'm willing to wait 2-3 weeks.
adamsea 6y ago
This ignores the terrible way Amazon treats its warehouse workers. And Amazon's anti-competitive behavior for things like books. I do agree with you about the positive things they've done; I just think we also have to look at the negative ones too. Plus, IMHO something is wrong when the head of a company like Amazon is a multi-billionaire (and the world's richest person) runs a company where the folks working in his warehouses get punished for pee breaks.

pen2l 6y ago

> My only wish is that they would pick up their boxes and reuse/recycle them when they drop off the new ones. At least they are recyclable and I hope everyone is recycling them!

lotsofpulp 6y ago

> They have done an amazing job of putting the customer first when everyone else was trying to figure out new ways to screw people over and tell them it was their fault. They used to do an amazing job at putting customers first. Then once they got traction, they pivoted to putting themselves first by commingling inventory with random resellers who can insert counterfeit or bad product into their inventory. They even went so far as to remove the option to filter for products only shipped and sold by Amazon.com. They did this because retail margins suck and they would rather collect 15% for being a platform rather than a few percent accept and they get to shed all the inventory risk as a retailer. So now they’re just a more expensive Aliexpress, as far as I can tell.

zxcvbn4038 6y ago
I'd argue that neither problem is unique to Amazon. E-Bay was notorious for being the dumping ground for burned out/damaged computer parts, though they did start weeding out people that do that because sold as-is or not, it caused a lot of problems and damaged E-bay's brand. Best Buy has been the target of return scams forever because they are easy marks. If you live in Texas then your probably familiar with Fry's Electronics - when I used to buy parts from them we started marking all of the stuff we returned so that we wouldn't buy it again. I've had > 99% good experience buying from Aliexpress but you have read carefully and make sure you know what your ordering. Only bad experience I had was ordering a dozen i2c multiplexers and receiving a child's leather minidress instead, seller would only speak to me in nonsense sentence fragments regardless if I contacted them in English or Mandarin, and it took three weeks to get a refund. But on the bright side the exact same nail files that CVS sells for $10 each I can get 5 for $1 if I'm willing to wait 2-3 weeks.

adamsea 6y ago

This ignores the terrible way Amazon treats its warehouse workers. And Amazon's anti-competitive behavior for things like books. I do agree with you about the positive things they've done; I just think we also have to look at the negative ones too. Plus, IMHO something is wrong when the head of a company like Amazon is a multi-billionaire (and the world's richest person) runs a company where the folks working in his warehouses get punished for pee breaks.