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this, there are so many options to buy from that aren't Amazon. I've been in so many discussions with friends on this matter and when I ask them why they don't

this, there are so many options to buy from that aren't Amazon. I've been in so many discussions with friends on this matter and when I ask them why they don't shop elsewhere, it always boils down to these two scenarios Amazon makes it so easy for me to buy, I don't have to think. Have you tried the others ?? No

ytdytvhxgydvhh 6y ago
I agree with you both in theory and I’ve limited my purchasing from Amazon for such reasons. But I’ve come across products where the company has a first-party website to promote their product, but no first-party way to actually purchase the product. They just have links to go buy at Amazon. For now these are rarities but I’d be concerned that it becomes more common without government intervention.
- Theory5 6y ago
  Amazon makes money by being so damn easy to spend your money and get products. One click buying probably increased the average American's monthly spending a decent percentage alone. Making it just as easy for third party sellers is a no brainier, and will only increase their influence and grasp. Especially if they can cut small business overhead significantly. Today, why would anyone want the overhead of building and maintaining an ecommerce site when their business is too small to do it without lots of money and additional overhead.
adamsea 6y ago
Respectfully I don't think it's as easy as you think. Consider, for a non-tech person: 1. I have to be told or take the time to discover the non-Amazon option exists. And (though I haven't tested it) my guess is these days it takes a while to use Google (the default search tool for folks) to find an alternative. 2. I have to assess if I trust this new alternative. 3. I have to figure out how this new alternative works. For non-technical folks, depending on their background and how good or bad the UX for a site is, this could be a blocker. 4. I have to search on the new site for what I want. 5. I have to check how long the new site will take to deliver the item. 6. I have to enter payment information which again raises the question of trust. All of these small (or not so small) frictions add up, IMHO, and it's not anyone's fault. It's just human behavior. Amazon has a great customer experience when it comes to the items I listed. The problem as we know isn't that - it's how they stifle competition and help create the conditions in which they are the only company with this level of customer service. Oh yeah, and Amazon's abusive labor practices when it comes to the people it hires to work in it's warehouses.

ytdytvhxgydvhh 6y ago

I agree with you both in theory and I’ve limited my purchasing from Amazon for such reasons. But I’ve come across products where the company has a first-party website to promote their product, but no first-party way to actually purchase the product. They just have links to go buy at Amazon. For now these are rarities but I’d be concerned that it becomes more common without government intervention.

Theory5 6y ago
Amazon makes money by being so damn easy to spend your money and get products. One click buying probably increased the average American's monthly spending a decent percentage alone. Making it just as easy for third party sellers is a no brainier, and will only increase their influence and grasp. Especially if they can cut small business overhead significantly. Today, why would anyone want the overhead of building and maintaining an ecommerce site when their business is too small to do it without lots of money and additional overhead.

adamsea 6y ago

Respectfully I don't think it's as easy as you think. Consider, for a non-tech person: 1. I have to be told or take the time to discover the non-Amazon option exists. And (though I haven't tested it) my guess is these days it takes a while to use Google (the default search tool for folks) to find an alternative. 2. I have to assess if I trust this new alternative. 3. I have to figure out how this new alternative works. For non-technical folks, depending on their background and how good or bad the UX for a site is, this could be a blocker. 4. I have to search on the new site for what I want. 5. I have to check how long the new site will take to deliver the item. 6. I have to enter payment information which again raises the question of trust. All of these small (or not so small) frictions add up, IMHO, and it's not anyone's fault. It's just human behavior. Amazon has a great customer experience when it comes to the items I listed. The problem as we know isn't that - it's how they stifle competition and help create the conditions in which they are the only company with this level of customer service. Oh yeah, and Amazon's abusive labor practices when it comes to the people it hires to work in it's warehouses.