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They sent an apology email 3 hours later: -- Hi, We have an apology to make. Tonight, in sending out an email notification about updates to our privacy polic
by rahimnathwani 6y ago
They sent an apology email 3 hours later:
--
Hi,
We have an apology to make. Tonight, in sending out an email notification about updates to our privacy policy, terms of use, and publisher agreements, we mistakenly included a number of email addresses in the ‘to’ line. We caught the error early and less than 1 percent of Substack users were affected. However, it was too late to retract that first batch.
We are so sorry this happened – and we are aware of the irony of the situation. This was a genuine mistake, we feel terrible about it, and we will do everything in our power to never repeat it.
Sincerely,
The Substack Team