I've seen a few startups (For example https://www.getoutline.com/ https://www.getoutline.com/) using the GitHub Discussions beta as a defacto support forum. I l

I've seen a few startups (For example https://www.getoutline.com/ https://www.getoutline.com/) using the GitHub Discussions beta as a defacto support forum. I like that use case and it seems like it will help both developers and users. For devs, you'll get a forum setup without requiring time/money to set up your own hosting, which is big for small or bootstrapped projects. It will also help move specific questions out of your issues section/ticketing system. For users, it lowers the friction associated with getting support since many already have a GitHub account.