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in other words, they've successfully segmented you and created a loyal customer, with a bonus of inventory management reliability. there's nothing wrong with t
by clairity 6y ago
in other words, they've successfully segmented you and created a loyal customer, with a bonus of inventory management reliability.
there's nothing wrong with that--i do it with my local grocery/big box stores too.
- grogenaut 6y agoI guess that depends on how you define loyal. If I need a consumable tool I'll check there and amazon. Other than that I never go there. So loyal I guess?
- clairity 6y agoyes, loyal doesn't mean exclusive, just that it's on your short list, which is immensely better for a business than not being on the short list (exclusivity is an unrealstic expectation anyway).