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Somewhat OT, but in what world does "This has been a running problem with Google Drive and there is no workaround for now. What we can do is to send feedback to
by 9nGQluzmnq3M 6y ago
Somewhat OT, but in what world does "This has been a running problem with Google Drive and there is no workaround for now. What we can do is to send feedback to the team so all of these can be heard." qualify as "gaslighting"?
This term, at least until recently, meant dismissing abnormal behavior by making the questioner doubt their own sanity. I have a hard time getting that even from the least charitable interpretation of the above.
- beervirus 6y agoGaslighting is just a vogue term. Nobody who uses it nowadays knows or cares what it actually means.
- esperent 6y agoIn this case I assume it means that Google appears to solicit feedback but than responds by saying it's the users fault since not everyone used this feature. Calling this gaslighting may be hyperbole, but it does somewhat match the definition of the word as I understand it. Related: I live in Vietnam and Google maps won't load photos on desktop here. I and many others reported the issue, which has been going on for over a year. The solution: set your location to a rich country. Anywhere in the EU, US, Australia, New Zealand. Photos instantly work again. Set it to somewhere in the middle east, Africa, SEA, no photos. Support started replying to people on the thread with this workaround. Unfortunately, it breaks all localisation for search, shopping, and so on. When I brought this up, support asked me to provide proof that it breaks localization, and when I provided it, they then said that Google is a for-profit company and can't be expected to fix every problem in poorer countries where they make less money. At that point, I gave up in frustration. Gaslighting? Maybe not. Shitty support? Absolutely. At the very least they have made sure that I'll never try and use Google support again.
- Bud 6y agoUh, I know what it means. Millions of others do, too.
- beervirus 6y agoNo way to prove it, but I'd actually be pretty surprised if you're right about millions of people knowing what it actually means.
- WaxProlix 6y agoIt was a quote from the other thread, which I'd just seen. Seems it struck a nerve with some folks.
- SanchoPanda 6y agoIt was my comment that described it as gaslighting. I think it's a reasonable use of the term when in the thread the mod says it's partially your fault you can no longer see the size of a folder, the way you have been accustomed to doing for the last 30 years. "Well, a big part of the problem is how few people actually follow through with requests using the mechanism." No, Google, I think a big part of the problem is that you didn't implement a feature that has been a staple of computers for decades. https://support.google.com/drive/thread/3970069?hl=en https://support.google.com/drive/thread/3970069?hl=en
- jeffbee 6y agoWait. Neither Unix directories nor Windows folders nor Mac folders track the size of their contents. The only way to get the "size of a folder" in any of these environments is to enumerate all of their contents recursively and add up the sizes of all the files, using some kind of tool, because this information is not stored in the directory or folder. Now who is gaslighting?
- rdsnsca 6y agoOn macOS: right click a folder, pick "Get Info" from the contextual menu and you get a window with all the info on the folder , including size and number of files in it.