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You'll make way more money in the long run if you own up to mistakes like this. It builds trust in your company, so that when they think about renewing their c
by diob 6y ago
You'll make way more money in the long run if you own up to mistakes like this.
It builds trust in your company, so that when they think about renewing their contract they remember you have integrity and aren't trying to rip them off. Instead, you believe in your product and are actually trying to sell it on its merits.
It also becomes a funny story they tell their friends / others in the industry, which could lead to further business.
There are no downsides to owning up (I'd even claim the upsides above), but there are some possibly gigantic downsides to not owning up.
- fossuser 6y agoThis is a reasonable consequentialist argument, but I think you could also argue that it's unethical and wrong to lie/mislead someone this way even if the consequences weren't potentially worse for you in the long run - even if by lying you might come out ahead.