Some of the US states have entities that regulate corporations, such as the Virginia State Corporation Commission [1]. In Virginia it takes consumer input, but

Some of the US states have entities that regulate corporations, such as the Virginia State Corporation Commission [1]. In Virginia it takes consumer input, but doesn't appear to take individual case action that frequently. Years ago I was in a car accident where the other driver was from a different state. When my car went into the shop, I needed a rental car for a few weeks. I forwarded the bill for that to the other driver's insurance and they refused to pay it, stating that this particular driver didn't have rental car insurance on his policy, and there was no requirement that they pay it. After pointless bouncing around I called the VA SCC and referred the case to them. Shortly after that I got a call from the insurance company and they quickly paid in full, having apparently been schooled by an SCC investigator. When you're insuring a driver who hits someone in Virginia, you are playing by Virginia rules. [1] https://www.scc.virginia.gov/ https://www.scc.virginia.gov/