I can see some utility in writing about it. his blog post is quite literally "heart palpitations", "shock" "panic" - his words - and tweets, over a $2,000 bill.

I can see some utility in writing about it. his blog post is quite literally "heart palpitations", "shock" "panic" - his words - and tweets, over a $2,000 bill. I'm not in my ideal financial circumstances, I just wouldn't have freaked out over that. I just would have handled it. And then blown them up in public forums if things didn't go my way. Customer support in the 21st century.