Both my mom and my aunt died a couple of years ago. I had all the paperwork that I needed but it was 2-3 hours for each account that needed to be closed and a

Both my mom and my aunt died a couple of years ago. I had all the paperwork that I needed but it was 2-3 hours for each account that needed to be closed and a new account opened for the estate. I was able to close one of my mom's and that was relatively easy, like 15 minutes. It did seem incredibly expensive to provide a person to interact with. One of the banks involved was Chase and they did have a video interface where you could interact with a banker somewhere else. I guess it works out, since the banks had thousands of dollars sitting in the bank paying no interest. And the amounts surged to hundreds of thousands as their houses were sold and before the money was distributed to the heirs. But dealing with the general public for accounts in the hundreds of dollars has to be a money loser. Except for the overdraft and other fees, of course.