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I think it's because they're all English-as-second-language support staff. I've had the same issues as you and ultimately gave up trying to send them money for
by emptysongglass 6y ago
I think it's because they're all English-as-second-language support staff. I've had the same issues as you and ultimately gave up trying to send them money for spare parts they offered because we kept talking over each other.
- Hoh6quee 6y agoIt could be. I would say it's unlikely, given they had no problem handling a technical discussion when asking me to demonstrate it was a hardware problem (it was done in several mails, during which they asked relevant questions after each of my mails). I guess it may have been handled by a different team, though, sending the ticket back when confident it was indeed related to hardware.