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The thing that really sucks for the TV show is that it wasn't even their own employee. It was an employee for their data hosting company. You know... the guys
by mbreese 16y ago
The thing that really sucks for the TV show is that it wasn't even their own employee. It was an employee for their data hosting company. You know... the guys who you're supposed to outsource to to make sure that this stuff doesn't happen.
- d2 16y agoYou mean The Cloud has disgruntled employees?
- jrockway 16y agoYou know... the guys who you're supposed to outsource to to make sure that this stuff doesn't happen. Actually, outsourcing is designed to be cheap, not to lower risk. Trusting the lowest bidder to an important task usually results in disappointment.
- pero 16y agoActually, big corporations outsource to transfer risk and not because it's cheap. To compliance/legal departments, paying exorbitant fees to qualified vendors is saving money in their risk analyses.
- mbreese 16y agoExactly. If you don't have expertise in house, then it can be cheaper to hire that task out to an outside company rather than hire someone to manage it in house. This sure sucks for the TV show, but at least they have someone else to hold accountable. If this had happened and they handled their own IT, there wouldn't be anyone but themselves to hold accountable. And you can bet that means a lawsuit with damages.
- jrockway 16y agoBut of course, if the hosting company had any lawyers, their contract says they're not liable for this.
- pero 16y agoHow so? They were negligent. Beyond that, you're also assuming the client didn't have lawyers--there's no way this contract gets signed off on without the vendor absorbing the risk. If all the legal work was done properly, the vendor would end up in court with their insurer.
- gm 16y agoYeah, well you see how well it worked out in this instance. They transferred risk to a party incapable of mitigating that risk. I think maybe the TV producer's lawyers think that suing the internet host into oblivion will get their TV show back? If this was indeed a risk transfer outsourcing agreement, everyone who was involved in vetting and approving the hosting contract should be fired and possibly sued for negligence.
- gm 16y agoUnless "back up our data" is part of the hosting contract, the host is off the hook. There's up to two fools here: - If the hosting company does not have a disclaimer in their contract that the data backup onus is not on them, then they deserve to be sued for all they got. - The TV producer should keep their own backup. Trusting a third party blindly with your most precious data is simply stupid, and unworthy of anyone involved with IT in this day and age. I would back up data even if the host did have a contractual obligation to back up my data. Shit happens, it's not a matter of "if", but of "when".