For two summers between college years, I waited tables at a Pizza Hut. The restaurant did a thriving dine-in, delivery, and take-out business. With only rare e

For two summers between college years, I waited tables at a Pizza Hut. The restaurant did a thriving dine-in, delivery, and take-out business. With only rare exceptions, it was nobody's job to answer the phone. During busy periods, it would ring and ring and ring.