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I'm not surprised this can be abused - I emailed Amazon a few years ago about a pair of headphones asking if they could do anything as the manufacturer wouldn't
by stordoff 6y ago
I'm not surprised this can be abused - I emailed Amazon a few years ago about a pair of headphones asking if they could do anything as the manufacturer wouldn't honour the warranty (part of the serial number was illegible IIRC), 18 months after purchase (they had a two year warranty). I was expecting them to, at best, send a replacement. They sent me a full refund before I'd even sent the item back, even though the price of the item had dropped in the mean time.
- StavrosK 6y agoI had the same thing happen with a Canon 50mm lens, I was starting out with photography and thought I was just bad, until I realized two years later that the lens would not focus properly, and never did. After testing it, I told Amazon, and they asked me to send the lens back and sent me a full refund. In my case, the product was legitimately broken ever since I bought it, but I dislike people abusing the system.