too bad fry's is done for. despite the problems, i miss them now. towards the end, ie the last few years, when i brought an expensive-ish item to the counter,

too bad fry's is done for. despite the problems, i miss them now. towards the end, ie the last few years, when i brought an expensive-ish item to the counter, or more often when they brought it out of the cage for me to complete the purchase, i'd open the item at the counter in front of the cashier. 100% of the time the cashier would balk "hey you can't do that" (i hadn't paid yet), which is of course stupid to say. i just needed to verify that the item was new and also not a 52-switcheroo, as we used to call it. recently (2019-2020) i've bought 2 damaged high end products from best buy. outer box perfect, inner product damaged. luckily BB is like amazon and has complete no-hassle returns. more longer ago i've received a few duds from ebay and other non-amazon retail merchants. smaller value things i just write off but some of the bigger ones it's been painful getting the rep to take it back. the next time i do such a purchase i am setting up a camera to do an unboxing video.