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I worked desktop support for a few years in a large US based corp. My worst day deploying a new machine was a laptop to a dev who came in and didn't understand

I worked desktop support for a few years in a large US based corp. My worst day deploying a new machine was a laptop to a dev who came in and didn't understand what I meant when I asked him to unlock the machine so we could log him in. He wasn't even familiar with Ctrl-Alt-Del and the rest of the deployment went just as painfully. I get task siloing and hiring green people and giving them a chance to ramp up but that just threw me for a loop.

andrekandre 6y ago
> I get task siloing and hiring green people and giving them a chance to ramp up but that just threw me for a loop. one thing i notice about a lot of companies is, they just dont invest into growing and improving the knowledge and skills of "green people" or they stop short at very basic stuff i understand there are costs, but i think its eventually self-defeating.. maybe there is something i am missing...