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Got a Motorola phone, same-day shipping from the US, and actually got it just few hours later. Phone screen broke. Contacted Motorola for support, they said th
by sn_master 6y ago
Got a Motorola phone, same-day shipping from the US, and actually got it just few hours later.
Phone screen broke. Contacted Motorola for support, they said the phone IMEI is from India and can't be serviced in the US under warranty, I have to ship it to India if I want it fixed by them :/
- deleted 6y ago[deleted]
- manquer 6y agoI am surprised at this , for a long time the reverse use to happen . Also it is usually not coz the IMEI, it is because each model has sub geo variants depending on the spectrum they are allowed to use in those regions etc. Cross region variants other region decline to service . It is not just Moto, Apple does the same .
- sn_master 6y agoI think the Indian one was cheaper, so they probably bought a big batch then sold it in the US for more expensive US prices. Indian model also had dual-SIM, which US phones generally don't have.