Here is my most recent Amazon returns story. I bought a $1200 commercial generator through Amazon. Delivered by truck about in about 10 days. It had several

Here is my most recent Amazon returns story. I bought a $1200 commercial generator through Amazon. Delivered by truck about in about 10 days. It had several problems. Took it to the local authorized service center myself. They struggled with it for about a month. Ultimately they had me call the manufacturer for a replacement. I tried but the manufacturer sent me to Amazon for a refund. I did so and Amazon refunded the full purchase price immediately. The service center didn't care; they still had a defective generator on their hands and kept working on it with the manufacturer on my behalf despite the fact that I had gotten a full refund, which I made clear to them. Ultimately the manufacturer decided they wanted the unit returned for analysis by their engineers and drop shipped a replacement to me knowing perfectly well that I'd already received a refund. The replacement works perfectly. I got a $1200 commercial generator for 'free.' I'd have rather just had the working product in the first place, and I still feel like I've cheated somehow despite the fact that I was entirely above board with everyone.