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I have a friend who regularly buys items on Amazon, uses them for a couple of years and then returns them just before the warranty expires because of "dead pixe

I have a friend who regularly buys items on Amazon, uses them for a couple of years and then returns them just before the warranty expires because of "dead pixels" or some other excuse, and gets a full refund.

milankragujevic 6y ago
That is so mean. Meanwhile I got a new Galaxy S9+ (not in USA obv.) which was broken from day 1 and couldn't get it replaced without suing the store and that would take years. I had to get a brand new phone serviced instead (battery, motherboard). And maybe it wasn't water resistant anymore after being opened. World isn't fair. :(
crististm 6y ago
find better friends
Spivak 6y ago
There are some products that are so unreliable that I have zero sympathy for the company that's reaping what they sow with the warranty. I have a personal electric heater that has a two year warranty but refuses to last a winter. Like it just sits in my bedroom living a cushy life as far as heaters go. But I'm on my 3rd replacement and they keep re-upping the warranty and so I'll probably get a new one every year at this point.
stordoff 6y ago
I'm not surprised this can be abused - I emailed Amazon a few years ago about a pair of headphones asking if they could do anything as the manufacturer wouldn't honour the warranty (part of the serial number was illegible IIRC), 18 months after purchase (they had a two year warranty). I was expecting them to, at best, send a replacement. They sent me a full refund before I'd even sent the item back, even though the price of the item had dropped in the mean time.
- StavrosK 6y ago
  I had the same thing happen with a Canon 50mm lens, I was starting out with photography and thought I was just bad, until I realized two years later that the lens would not focus properly, and never did. After testing it, I told Amazon, and they asked me to send the lens back and sent me a full refund. In my case, the product was legitimately broken ever since I bought it, but I dislike people abusing the system.

milankragujevic 6y ago

That is so mean. Meanwhile I got a new Galaxy S9+ (not in USA obv.) which was broken from day 1 and couldn't get it replaced without suing the store and that would take years. I had to get a brand new phone serviced instead (battery, motherboard). And maybe it wasn't water resistant anymore after being opened. World isn't fair. :(

crististm 6y ago

find better friends

Spivak 6y ago

There are some products that are so unreliable that I have zero sympathy for the company that's reaping what they sow with the warranty. I have a personal electric heater that has a two year warranty but refuses to last a winter. Like it just sits in my bedroom living a cushy life as far as heaters go. But I'm on my 3rd replacement and they keep re-upping the warranty and so I'll probably get a new one every year at this point.

stordoff 6y ago

I'm not surprised this can be abused - I emailed Amazon a few years ago about a pair of headphones asking if they could do anything as the manufacturer wouldn't honour the warranty (part of the serial number was illegible IIRC), 18 months after purchase (they had a two year warranty). I was expecting them to, at best, send a replacement. They sent me a full refund before I'd even sent the item back, even though the price of the item had dropped in the mean time.

StavrosK 6y ago
I had the same thing happen with a Canon 50mm lens, I was starting out with photography and thought I was just bad, until I realized two years later that the lens would not focus properly, and never did. After testing it, I told Amazon, and they asked me to send the lens back and sent me a full refund. In my case, the product was legitimately broken ever since I bought it, but I dislike people abusing the system.