I recently purchased a open box Apple Pencil from BestBuy. When I got it, it didn’t work. I realized the pencil s/n didn’t match the box and looked up the manu

I recently purchased a open box Apple Pencil from BestBuy. When I got it, it didn’t work. I realized the pencil s/n didn’t match the box and looked up the manufacture date. It was several years old and the battery must’ve been shot. Someone had bought a new pencil and used the box to return their old pencil and BestBuy must not have checked. BestBuy gave me a new one, no hassle. But then crazily enough, the brand new Apple Pencil didn’t work either. Bad luck! They were out of stock at that point so they just gave me a refund. Anyway, I know this is a risk with open box. A friend just purchased a brand new Garmin Fenix via Amazon. When she opened the Garmin box, nothing was inside! Amazon refunded her. She purchased it from REI instead.