13 ms·
Thanks for this, it's a great counter to the common thinking here. It seems that most of the market just does it wrong when they outsource. They either assume
by danpalmer 6y ago
Thanks for this, it's a great counter to the common thinking here.
It seems that most of the market just does it wrong when they outsource. They either assume that the outsourced resource is a black box that produces finished products/closed tickets/etc, or they assume that the people on the other end are like a western developer in terms of background/education/culture/language/career path/goals.
What it seems you've done is treat these engineers as first-class employees in your company. For a new starter you'd provide training, context, you'd have ways to get them up to speed, you'd invest in processes and communication to make a separate office or timezone difference work.
Congrats, well done. I'm not surprised that you're finding the results to be so good! It's a shame more companies who outsource don't recognise that this level of effort is necessary.