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"But certainly I would expect accounts would accumulate warning flags and at some point be banned." https://www.businessinsider.com/uber-style-rating-helps-bra
by hn_check 6y ago
"But certainly I would expect accounts would accumulate warning flags and at some point be banned."
https://www.businessinsider.com/uber-style-rating-helps-brands-track-shopper-returns-2019-7 https://www.businessinsider.com/uber-style-rating-helps-bran...
Though there seems to be a bit of a conflict with such a system -- wouldn't every retailer want to say everyone is terrible, you surely don't want to deal with them, etc.
- stingraycharles 6y agoBut isn’t the fact that it’s anti-retailers the whole purpose, that it holds retailers more accountable? The whole reason it’s controversial with Uber is that the drivers are more like independent contractors, rather than businesses, and as such is very stressful for them. Whereas with e-commerce, the way the retailers present themselves and operate as is much more like a proper business. Holding them more accountable here isn’t as bad as with Uber.
- hn_check 6y agoIn this case it is retailers secretly rating customers, and sharing those ratings between each other. Retailers can and purportedly do use this to determine how to interact with you, how forgiving to be, etc. My only real concern with it is that it kind of has the incentive for every retailer to say that every customer is terrible, in a way that ostensibly lead their competitors to treat customers worse.