4 ms·

At least Fry's electronics used to TEST memory sticks, motherboards, CPUs in front of customers during the return process. I knew cases where customers tried to

At least Fry's electronics used to TEST memory sticks, motherboards, CPUs in front of customers during the return process. I knew cases where customers tried to return CPUs with bent pins, and their returns were denied. IIRC, Fry's did not test hard disks, except to match the serial numbers. So, now this scam requires testing of hard drives of their capacity during the return process. And this is a cat-and-mouse game.

dawnerd 6y ago
I feel like the testing was more of a way to 1. try to avoid the return by proving it worked and 2. put it right back out on the shelf for sell. Actually picked up some good deals in the good days of Frys from returns. It's a shame they're nothing more than an as seen on tv store these days.
- chrisseaton 6y ago
  There's basically no way to stop a consumer returning something, no matter what state they got it in or what state it's in now. Any discussion about how it was when it was sold is their word against yours. Ultimately they can just charge-back. Short of taking them to court, what are you going to do about that? It's important for consumer rights though.
  - efreak 6y ago
    > Ultimately they can just charge-back. Short of taking them to court, what are you going to do about that? Refuse to sell to customers who make too many returns, apparently.
- raincom 6y ago
  First, they used to put these reshrink-wrapped items back on the shelves without any labels. Few years later, they started to put the label "Returned item". Fry's is dead, as their HQ on Brokaw Road is being converted to an office complex. They missed the dot com gravy train; had they gone to IPO around 1999, they would have made a killing. However, Fry's brothers and their management are weird.
  - jiveturkey 6y ago
    oh is it? last i knew there were 3 bids over the last year or os, all unable to get through re-zoning. The last news I heard was april 2020 and it is still stuck. do you know something very recent, or are you going on vaporware press releases.
    - raincom 6y ago
      Nothing new, just that April 2020 news. Fry's done for now thanks to Covid. It was slowly dying before that. Here are some facts: (a) most of the shelves are empty; (b) shelves between two shelves are removed, to make it appear business as usual; (c) vendors were not getting paid by Frys; (d) therefore, any decent vendor doesn't want to send them items on credit; (e) so, Fry's is left with the junk we see on TVs. In some aspects, I miss Fry's. Fry's used to hire all kinds of people, gave jobs to new immigrants without English skills. Now we such people driving Uber, Lyft.

dawnerd 6y ago

I feel like the testing was more of a way to 1. try to avoid the return by proving it worked and 2. put it right back out on the shelf for sell. Actually picked up some good deals in the good days of Frys from returns. It's a shame they're nothing more than an as seen on tv store these days.

chrisseaton 6y ago
There's basically no way to stop a consumer returning something, no matter what state they got it in or what state it's in now. Any discussion about how it was when it was sold is their word against yours. Ultimately they can just charge-back. Short of taking them to court, what are you going to do about that? It's important for consumer rights though.
- efreak 6y ago
  > Ultimately they can just charge-back. Short of taking them to court, what are you going to do about that? Refuse to sell to customers who make too many returns, apparently.
raincom 6y ago
First, they used to put these reshrink-wrapped items back on the shelves without any labels. Few years later, they started to put the label "Returned item". Fry's is dead, as their HQ on Brokaw Road is being converted to an office complex. They missed the dot com gravy train; had they gone to IPO around 1999, they would have made a killing. However, Fry's brothers and their management are weird.
- jiveturkey 6y ago
  oh is it? last i knew there were 3 bids over the last year or os, all unable to get through re-zoning. The last news I heard was april 2020 and it is still stuck. do you know something very recent, or are you going on vaporware press releases.
  - raincom 6y ago
    Nothing new, just that April 2020 news. Fry's done for now thanks to Covid. It was slowly dying before that. Here are some facts: (a) most of the shelves are empty; (b) shelves between two shelves are removed, to make it appear business as usual; (c) vendors were not getting paid by Frys; (d) therefore, any decent vendor doesn't want to send them items on credit; (e) so, Fry's is left with the junk we see on TVs. In some aspects, I miss Fry's. Fry's used to hire all kinds of people, gave jobs to new immigrants without English skills. Now we such people driving Uber, Lyft.