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When I had a startup I did personally email every user until we got to about 10,000 or so. Didn’t use a template, fired off a new email every time.

• weaksauce 6y ago
  how'd that go?
  • ponker 6y ago
    It was useful. All of the early customer feedback came from those conversations.
    • weaksauce 6y ago
      did the feedback continue to be useful past the first 1000 or 5000 responses?
      • ponker 6y ago
        I didn’t get close to 1000 responses, maybe a few hundred, and it wasn’t just the feedback that was useful, those few hundred people I regularly conversed with were the real champions and evangelists for the business.
        • weaksauce 6y ago
          I see. thanks for sharing