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That could be extended to all publicly traded companies using that logic.
by _Understated_ 6y ago
That could be extended to all publicly traded companies using that logic.
- jcrawfordor 6y agoAnd a lot of people make that argument. I'm not saying it's right or wrong, just that this isn't some flaw in the theory - the theory is exactly that most, perhaps all, publicly-traded companies are answerable to their shareholders, not their customers. Attempts to reform or mitigate this often fall under the umbrella of "stakeholder capitalism," in which the customers are viewed as one of the stakeholders that needs representation, because they don't currently have any.
- rightbyte 6y agoI got a feeling customers are more "sentient" than stock holders that can't care less about the whys or whats about the company. It is just another stock in the portfolio that is traded at market equilibrium among other stocks. The customers has to do a informed choice.