Their software is average compared to maybe other web services, but when compared in the segment - the alternatives are often even worse - I came to Garmin from

Their software is average compared to maybe other web services, but when compared in the segment - the alternatives are often even worse - I came to Garmin from the Suunto world and it was a big step forward - before, i was facing constant syncing issues, very poor sync software, migration to a newer platform at Spartan watch era was a sad story (multiple different web platforms, missing functionality, etc). Garmin works pretty flawlessly for me, though I'm primarily using Strava for all the analytics (or used till they limited their free tier recently)