I've also had horrendous customer service from 1and1. Minor billing problems for several months on end, which would have likely been easily remedied if they had

I've also had horrendous customer service from 1and1. Minor billing problems for several months on end, which would have likely been easily remedied if they had competent phone support. (This was about 3 years ago, so maybe they've gotten better since then. They have already lost my business, and they'd be hard pressed to win it back.)