I stopped using them because they constantly overcharged and I could get -0- response. We'll look into it and that is the end. After seeing the report I tried t

I stopped using them because they constantly overcharged and I could get -0- response. We'll look into it and that is the end. After seeing the report I tried to change my password and it wouldn't let me. So what do we do? Cancel the credit card on it? That still leaves personal info out there.