4 ms·
Back in March I started getting Instacart support emails for "Jocelyn Joans" concerning Redwood City Safeway (not nearby). Instacart.com produced an error when
by pilingual 6y ago
Back in March I started getting Instacart support emails for "Jocelyn Joans" concerning Redwood City Safeway (not nearby). Instacart.com produced an error when I tried to log in or reset my password. Since my email is unique for Instacart, I hadn't used Instacart in 5 years, and I did not have any Instacart correspondence in my email, there's very likely only one way someone could have accessed my account.
I sent an email to legal@ demanding my account be removed and to follow up that it had been done. The support emails stopped but I never heard from Instacart.
Edit: added “very likely;” clarity.
- woutr_be 6y ago> I sent an email to legal@ demanding my account be removed and to follow up that it had been done. The support emails stopped but I never heard from Instacart after that. I must've send close to 50 of these emails to different companies / services I've used in the past. My request was always the same; a dump of my data, removal of my account and confirmation that my account was removed. To nobody's surprise, I never received a response to any of these requests.
- WrtCdEvrydy 6y agoIt might be a little easier now, tell them you're a EU resident... and they have to by GDPR....
- woutr_be 6y agoI don't reside in the EU, but I'm a EU citizen. I've quoted GDPR in those emails, but they don't seem to care. My best guess is that they don't even check the email accounts.
- WrtCdEvrydy 6y agoNext time, use the topic "Looking for your DPO for a GDPR concern"... trust me, someone will read that....