At the time, Microsoft monopoly appeared to force intractable bugs on everyone; one had to wait months for patches, that often made things worst; the culprit wa

At the time, Microsoft monopoly appeared to force intractable bugs on everyone; one had to wait months for patches, that often made things worst; the culprit was clear. Now, the main impact of Google dominant position is 10 blue results that could be more suited to your query, and that are changed depending on what people click: grey SEOs, animal instincts or customer preference for anything Google can explain bad results, unchallengeable position and Google product dominance—allowing Matt Cutts to claim the engine is neutral i.e. good. Plus, Windows was expensive, unnaturally so (copies are free, versions priced differently were the same) while Google makes sure you can check that you earned more money than they cost you before billing. Google didn't uproot a higher-end competitor with better design that boosted your self-image. The multi-sided market dynamics are as complex, and the impact on innovation could be similarly worrying (I explore those intensively in my PhD) but the attribution of guilt is much harder.