This is very similar to what BSNL (the state telco) unions argue. The argument has been they got only 3G licenses when others got 4G , while there are some meri

This is very similar to what BSNL (the state telco) unions argue. The argument has been they got only 3G licenses when others got 4G , while there are some merits to it , let me tell you some examples on a common ground Broadband services. I wanted a broadband at home (2011) and i preferred BSNL as i could use the monthly bills as address proof. The nearest office was just 2 KM away (First problem , you have to go there and submit an application). I did that , and it took 10 days and follow up to see if Broadband connection can be"given" It was decided to be "given" after diligence. They gave me a connection , but i had to buy a router and take it to the office for PPPCoE and other configs (Second problem). After a year i moved houses , I was asked to go to an office that was 12 KM away to submit an application for cancellation (Problem 3) I asked for a move of the connection itself , the answer was that the new home is in a new "jurisdiction" and this office was not authorized (Problem-4) Well , i had enough and i got a new broadband (Jio did not exist then) . Called a number that was stuck on the wall of the Apartment , i got a connection activated the same day with a good router. If you think i am ranting , don't get me started on what happens if it rains and the connection goes or a thunder fried my router once (Problems 6,7,8...) How does it matter if there was no innovation or if the provider has deep pockets or political contacts ? What i think is it is not sufficient we have posters printed of this : https://stupidgyan.com/a-customer-is-the-most-important-visitor-on-our-premises-mahatma-gandhi-quote/ https://stupidgyan.com/a-customer-is-the-most-important-visi... , what matters is living them