Making a checklist is hard work! My first and second drafts of process documents are always way too long. It's easy to be verbose. It's hard to be concise. It

Making a checklist is hard work! My first and second drafts of process documents are always way too long. It's easy to be verbose. It's hard to be concise. It's very hard to be concise and to accurately convey the whole process. One strategy that helps is imagining a tiny flashcard checklist you'd carry around while executing the process. Another strategy I've seen help in some contexts is tutorial videos -- if you watch someone follow a checklist, you might get to see an obvious implicit part of a step which a novice doesn't know. Watching someone's screen as they actually use a system according to the published steps can be really valuable.