I work in IT in local government. Even with the public records and ethics training our employees receive we still encounter plenty of times when we must advise

I work in IT in local government. Even with the public records and ethics training our employees receive we still encounter plenty of times when we must advise other offices re: the public records-related concerns associated with their employees using personal phones, email, and third-party hosted services in the course of their job duties (let alone "sneaking"). I would assume that, at every level of government, significant numbers of public records are being lost to free third-party hosted services.