4 ms·
I think when people see that, it scares them so much they have no process at all and hit a new set of problems...
by gadders 6y ago
I think when people see that, it scares them so much they have no process at all and hit a new set of problems...
- Afton 6y ago"fighting the last war"
- hinkley 6y agoI will say it's a pretty awkward conversation to explain why we are again having a problem that we've already suffered through twice before. Especially if the customer knows they are paying for our inability to figure out what the hell we are doing.
- xap4h 6y agoThis reminded me a message from the book "kids are worth it!" by Barbara Coloroso. In it she describes three forms of parenting. The first is brick wall parenting -- essentially conform to my will or else. Brick wall parents tend to raise children who go on to be brick wall parents or jellyfish parents. Jellyfish parents provide little to no structure to their own children and essentially turn them free-range. She also talks about a middle ground between which she calls the backbone parent. Parents who provide structure but to not enforce their will on their own children. In the case of processes, they shouldn't be mandates from management. Instead, they should be results of the workers deciding what is best for the time being. If the needs change and old processes are no longer useful, the workers should be enabled to change them. I have yet to work in an organization that is setup this way. They either have 'Null Process' or they have rigid corporate processes that control workers vs enable them.
- hinkley 6y agoI really need to read more on antifragility. I feel like this comment deserves an intelligent reply and it's already out there.