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Can we please decide on what the definition of engagement is? For social apps on facebook it is daily users / monthly users. Here it means "more users using the
by far33d 16y ago
Can we please decide on what the definition of engagement is? For social apps on facebook it is daily users / monthly users. Here it means "more users using the service". Let's not confuse vanity metrics with relative metrics.
- LeBlanc 16y agoThe definition of engagement should depend on the application. Measuring engagement as daily users / monthly users may make sense for Facebook. However, for a company like WePay, engagement should be measured as the number of users who are actually taking action that involves a monetary transaction, because that is what makes the company money (and this is the engagement metric that the article states WePay is using).
- far33d 16y agoEngagement should be a relative metric: so in this case, maybe, the % of users who sign up that make a transaction in a time period. Otherwise it's not really meaningful without other data (ad spend, total users, etc). This is "total engaged users" not "engagement".