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This is the approach Salesforce took, isn't it?
by bduerst 6y ago
This is the approach Salesforce took, isn't it?
- thrav 6y agoYes. It’s taken half a decade and many increasingly forceful nudges to get about half of the customers over to the new UI. This despite the fact that new features haven’t been released to the classic version for at least 3 years. Not only are they on a dated UI, they’re missing every single new feature that’s been released for several years (and that’s actually a shit load of features).
- bduerst 6y agoYeah, I didn't want to comment on it but "just changing the UI" did not work well for them. IME it has to be done slowly with gradual improvements.