3 ms·
> the user interface on the Bloomberg Terminal isn’t great, but the customer service is incredible. If it breaks or doesn’t do something you need, the company i
by scandox 6y ago
> the user interface on the Bloomberg Terminal isn’t great, but the customer service is incredible. If it breaks or doesn’t do something you need, the company is willing to fix it or build it.
In other words the best from the customer's perspective.
- pantaloony 6y agoSo far as UI quality goes, I put stability (rarely changes) and consistency/predictability (clicking this may take a bit without feedback that anything’s happening, which isn’t great, but it always gives a result, even if it’s just an error, so long as the button made its little “I’ve been clicked” animation, and if it didn’t do that, the click 100% for sure did not register) over everything else. IDK if this product has those qualities, but I’d take those over something the devs/UX/designers are always fiddling with in the name of “usability” any day.
- verdverm 6y agoThe UI is blazingly fast and largely driven by keyboard and the quick box. There is not much clicking
- JumpCrisscross 6y agoIt’s largely keyboard driven. There is very little fluff. The keybindings and UI haven’t changed for decades. I loved it, and I’m on the younger side of finance workers. It looks serious and feels serious and is blazing fast. If someone “modernised” the UI, they’d likely lose their multi-millionaire customers who appear just to have it for vanity’s sake. The UX is a gating mechanism that enhances the network’s value.
- cmacleod4 6y agoFrom the point-of-view of a developer working there, in practice this means that if something breaks in an application I'm responsible for, e.g. when the markets open in Tokyo, which is 5am my time, the company can and will phone me and expect me to log in right away and do whatever it takes to fix the problem :-)