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I pre-paid for a hotel with my debit card. The hotel cancelled the booking because of the lockdown in the UK. They refused to provide a refund, instead offering
by FormFollowsFunc 6y ago
I pre-paid for a hotel with my debit card. The hotel cancelled the booking because of the lockdown in the UK. They refused to provide a refund, instead offering me to reschedule the booking some other time. As I was unlikely to visit that city any time soon I tried to get a chargeback through my debit card but I discovered that Government lockdowns are not covered by the Visa chargeback process.
- anonAndOn 6y agoAre you sure this was due to the chargeback process or because you used a debit card? Even vendors that have a NO REFUNDS policy can still lose credit card chargebacks because the bank will side with the customer the vast majority of the time.