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>but include info on all the various ways we do have to get in touch with us. This is seldom fair. Far too few organizations provide any asynchronous means of c
by mattmcknight 6y ago
>but include info on all the various ways we do have to get in touch with us.
This is seldom fair. Far too few organizations provide any asynchronous means of contacting them. I instead have to call them and get placed in a hold queue. Complete garbage. I don't want to have a synchronous conversation all of the time.
- codingdave 6y agoThen you email us. Direct contact and quick resolutions is what we prefer because we feel its meets our customers needs better. But we don't force it on you. Our email is right next to our phone number in every conversation.