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Low prices attract customers that will demand more features and make more complaints to you then any other demographic. In SaaS higher priced customers are typi
by cleong 6y ago
Low prices attract customers that will demand more features and make more complaints to you then any other demographic. In SaaS higher priced customers are typically more accommodating and in addition you get more resources to meet their demands.
Somehow there's something psychological that makes you appreciate a product less when you paid 10$ vs 1000$.
- nashadelic 6y agoDo you have a link to back that up? Sounds counter-intuitive to me. People who pay more would demand more?
- makeee 6y agoThis is my experience as well. One way to put it is that people that tend to demand more also demand lower prices.
- cleong 6y agoIt's kinda late but https://hn.algolia.com/?query=patio11%20%22pathological%20customers%22&type=comment&dateRange=all&prefix=false&page=0&sort=byDate https://hn.algolia.com/?query=patio11%20%22pathological%20cu...