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“AWS is down” is phrasing shorthand, it doesn’t mean every single service they offer is nonfunctional. It means that for the vast majority of people it is not d

by untog 6y ago

“AWS is down” is phrasing shorthand, it doesn’t mean every single service they offer is nonfunctional. It means that for the vast majority of people it is not doing what it is supposed to do. Again, it’s not a technically correct statement but it is how humans talk. To extrapolate out to the original point: if multiple top ten traffic web sites are having issues (and this has happened once or twice in the last few years due to AWS or other cloud issues) then your site being down is less notable in customers minds.

syshum 6y ago
again that depends on who your "customers" are The grandparent was talking about a SaaS service so then I would expect the customers to be technically minded people. If you are selling to masses then sure, but if you are selling me a Line of Business SaaS service then no I do not care if facebook and reddit was down, that is not relevant to how the SaaS product should be running
- ksec 6y ago
  I think that is a narrow definition of SaaS. But I understand your point. For instance Basecamp could be down due to AWS. And Basecamp ( and in this case Hey as well ), but are SaaS. And their customer may not always be technically minded. Given the usage of these tools, while inside tech circle, are not only used by technical people. And At the end of the day it is all about trade offs. I also dont think anyone ever make a purchase decision purely on brand or not fired for X. For example, despite AMD offering lower price and offer more core and performance. Server Vendors hasn't all switched to AMD at once. In fact, Intel Server still has months of backlog order to fill. This isn't simply because Intel is better connected with Vendors, it is the fact most of those End user / customers are still demanding Intel CPU. Because it is well tested, with more specific libraries, tools, guarantees and support. Many of these factors cant be quantitatively measured, and therefore would only be judged when the final price difference are shown. In this case No one gets fire for using X is another phase for if it aren't broke, dont fix it.
  - syshum 6y ago
    I believe Xeon vs Epyc is more to do with the fact that migration from Xeon to Epyc is a disruptive process both at the hypervisor and guest level. Server hard ware changes today is Install new host -> Migrate VM;s live to new host -> Shutdown old host Zero Downtime This is simply not possible with a Xeon to Epyc Migration which requires downtime, as well as testing of the guest to ensure nothing weird happens it is a prime example of Vendor Lockin. IF there was away to live migrate with zero downtime Epyc would own the datacenter today

by untog 6y ago

syshum 6y ago

again that depends on who your "customers" are The grandparent was talking about a SaaS service so then I would expect the customers to be technically minded people. If you are selling to masses then sure, but if you are selling me a Line of Business SaaS service then no I do not care if facebook and reddit was down, that is not relevant to how the SaaS product should be running

ksec 6y ago
I think that is a narrow definition of SaaS. But I understand your point. For instance Basecamp could be down due to AWS. And Basecamp ( and in this case Hey as well ), but are SaaS. And their customer may not always be technically minded. Given the usage of these tools, while inside tech circle, are not only used by technical people. And At the end of the day it is all about trade offs. I also dont think anyone ever make a purchase decision purely on brand or not fired for X. For example, despite AMD offering lower price and offer more core and performance. Server Vendors hasn't all switched to AMD at once. In fact, Intel Server still has months of backlog order to fill. This isn't simply because Intel is better connected with Vendors, it is the fact most of those End user / customers are still demanding Intel CPU. Because it is well tested, with more specific libraries, tools, guarantees and support. Many of these factors cant be quantitatively measured, and therefore would only be judged when the final price difference are shown. In this case No one gets fire for using X is another phase for if it aren't broke, dont fix it.
- syshum 6y ago
  I believe Xeon vs Epyc is more to do with the fact that migration from Xeon to Epyc is a disruptive process both at the hypervisor and guest level. Server hard ware changes today is Install new host -> Migrate VM;s live to new host -> Shutdown old host Zero Downtime This is simply not possible with a Xeon to Epyc Migration which requires downtime, as well as testing of the guest to ensure nothing weird happens it is a prime example of Vendor Lockin. IF there was away to live migrate with zero downtime Epyc would own the datacenter today