Our Samsung home theatre sound system's bluray stopped working years ago, everything else works fine. We have a few Samsung products and each one has a particu

Our Samsung home theatre sound system's bluray stopped working years ago, everything else works fine. We have a few Samsung products and each one has a particularly annoying problem. The worst part is the support, I post a polite request on their website and always get a very concise unhelpful answer. I no longer buy Samsung products.