It seems that the business in question is in the travel industry, specifically helping people find airport parking deals. Due to the Covid-19 situation I'm sure

It seems that the business in question is in the travel industry, specifically helping people find airport parking deals. Due to the Covid-19 situation I'm sure they got hit very hard and a lot of chargebacks or refunds happened as flights got cancelled. Stripe has to make sure that there are enough funds in the account to cover these transaction reversals. So I can understand where they are coming from. Trying to prove that you have enough cash in your bank account is obviously not going to work because that cash could be gone at any time or otherwise already claimed. If you got the cash then what difference does it make to you if it's in your bank or in Stripe for a month? I think this point goes against the business. One would hope that as air travel goes back to normal, the rolling reserve gets smaller. A 28 days rolling reserve should not be the end of the world. That being said I think this could have been handled much better by Stripe. This robotic "we care so much about you which is why we are doing $tough_thing to you" that is all too common nowerdays has to stop. It's a lie. It does not help the business in any way, it is just there to prevent losses for Stripe. Please drop that BS corp speak. Give the guys a call and explain the situation. Give the guys a heads-up and some time to adjust. Don't just drop the hammer like that. Engage in a discussion, try to see what can be done together. At least try it in a human way.