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Eh what a weasel-y way to deliver that message. “We would like to help you...” Please. Just be straight up with your customers, Stripe. Tell them you’re holding
by rajacombinator 6y ago
Eh what a weasel-y way to deliver that message. “We would like to help you...” Please. Just be straight up with your customers, Stripe. Tell them you’re holding the funds to protect Stripe. Nothing wrong with that, it’s the message delivery.
- dylz 6y agoThis is helping quite a bit, all things considered. With many other (especially 'traditional') gateways a random increase in chargebacks often leads to just being dropped from processing completely, or nearly all of it being held in reserve, sometimes for 90-180 day rolling periods for chargebacks, even more so if it's a high risk small business that may not be able to have the solvency to fund a chargeback spike.