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I like how Twitter wrote this post. It's apologetic, transparent, and clear. I feel like Cloudflare and Twitter have been really good with communicating what ha
by thallavajhula 6y ago
I like how Twitter wrote this post. It's apologetic, transparent, and clear. I feel like Cloudflare and Twitter have been really good with communicating what has happened and that is impressive. I'm glad these companies have learned from others' mistakes. Being transparent is the starting point of gaining back lost trust.
- dsukhin 6y agoAgree, this is transparent, self aware, and takes responsibility. Kudos to Twitter. It's in stark contrast to how FB wrote the post this week about their SDK crashing a bunch of third party apps. Some PR firm did all sorts of verbal gymnastics to avoid actually apologizing and taking real responsibility by shifting blame. [1] [1] https://news.ycombinator.com/item?id=23827885 https://news.ycombinator.com/item?id=23827885
- PascLeRasc 6y agoI've been a big fan of Twitter's engineering blog and how they're able to give historical context for why they made certain decisions. For example this recent post about search indexing could have been a university lecture: https://blog.twitter.com/engineering/en_us/topics/infrastructure/2020/reducing-search-indexing-latency-to-one-second.html https://blog.twitter.com/engineering/en_us/topics/infrastruc...
- tester756 6y agoI do believe that the point >In cases where an account was taken over by the attacker, they may have been able to view additional information Is kinda downplayed by wording